We pride ourselves in handling your orders quickly, with most in-stock items shipping will be within 2 to 5 business days of ordering. Should there be any delay associated with your order, you will be notified within 2 days after placing your order.
Orders are shipped from Nantucket, MA by UPS Ground or USPS Priority Mail.
Should you not be satisfied with your purchase, please return your unused items to us at 11 Broad Street or P.O. Box 1016, Nantucket, MA 02554 within 30 days for a full refund, excluding the cost of shipping and handling. Whenever possible, please remember to insure your package.
The NHA reserves the right to cancel any program or event and will automatically provide refunds for tickets and 1800 Houseclasses. Otherwise, payments for tickets and 1800 House classes are non-refundable.